Orders are usually processed within 24 hours and delivered within 2–5 business days depending on your location inside Egypt.

We only accept returns for damaged, defective, or incorrect items. Products must be unused, unopened, and in their original packaging.

you can update your shipping address before the order is shipped. Please contact our support team as soon as possible.

Once your order is shipped, you will receive tracking details via WhatsApp or email to monitor your delivery status.

You can reach our support team via WhatsApp or email for fast assistance regarding orders, returns, or product inquiries.

If your order has not been shipped yet, contact us immediately to update your address. Once shipped, changes may not be possible.

Currently, we mainly serve the Egyptian market, including pharmacies, retailers, and individual customers.

Yes, your order will usually be shipped in one package unless items are out of stock or shipped from different warehouses.